Coastal Lifeline Personal Emergency Response System

Living life on your own terms – In the Home that you love”

13.3 million people age 65 and older will experience a fall this year, and nearly half will not be able to get up without support. Life is unpredictable. An unexpected fall or medical emergency could threaten your future, or that of a loved one, if help is delayed. As your local Lifeline Representative, Coastal Home Health & Hospice is here to help.

Please complete the self-assessment to determine if a medical alert service is right for you.

Frequently Asked Questions about Lifeline

What is Lifeline and how does it work?
Lifeline is an easy-to-use personal response service which ensures an older adult living at home gets quick assistance whenever it is needed – 24 hours a day, 365 days a year.

Within seconds of pushing the waterproof personal help button, a caring trained Lifeline Personal Response Associate will respond, assess the situation and summon appropriate help if needed. You will be connected to a real live person, someone that can listen and immediately help, not an automated “leave a message” system.

How much does the Lifeline medical alert service cost?
Lifeline Service is affordable. With the $40.00 one-time installation fee and $40.00 per month charge, the cost averages a little more than a dollar a day. For this low rate you can have peace of mind knowing that help is just a press-of-a-button away. And, there are no contracts to sign, and you may cancel the service at any time.

What if I move?
We can transfer your system to your new or second home. Just give us a few weeks notice to arrange the transfer.

How will I learn to use the Lifeline system?
While your Lifeline service is being installed in your home, the representative will carefully explain the system so that everyone understands how it works. If you need help later, a simple press of the button will connect you to a personal response associate who has all the answers.

What happens if I push the medical alert button and can't get to the phone?
The Lifeline unit contains a highly sensitive speakerphone. If you still can't hear it or answer, we will immediately follow up according to the instructions in your profile.

How far away from the home unit will the Lifeline button work?
You can be in another room or on a different floor of your home. We will also test your personal help button's range to see if it works outside on your porch, in your garden, or elsewhere on your grounds.

How can I be sure the Lifeline system is working?
We encourage you to press your button once a month to ensure that Lifeline is working. You can press your personal help button as many times as you need to, at no additional cost.

Do you know someone that would benefit from this service? Can you?

For additional information on Coastal Lifeline Services and products, please contact us. For additional information regarding Lifeline and their products: link to Phillips Lifeline Home Page

CONTACT COASTAL HOME HEALTH AND HOSPICE:  800-535-9472       |       541-469-0405